Welcome to the The Designer's Rack, Inc.! We are an on-line retailer offering unique gifts, accessories and imprinted apparel. We want to make sure our customers have a positive shopping experience with us. We strive for 100% CUSTOMER SATISFACTION!
PLACING AN ORDER
Our secure website www.thedesignersrack.com is available 24/7 to shop. We contract with PayPal for secure payment/checkout to complete your purchase. You will be offered two choices to pay: Major Credit Card (Master Card, Visa, American Express or Discover) and PayPal. Paying by major credit card does not require a PayPal account.
WE ONLY ACCEPT ORDERS WITHIN THE UNITED STATES OF AMERICA AND US TERRITORIES AT THIS TIME.
Orders shipped to an address in Illinois will be charged 10% sales tax.
RETURN & EXCHANGE POLICY
We want our customers to be 100% satisfied with their purchases. Return or Exchange of unused products are accepted within 30 days of receipt **. All Sales Final after 30 days. Returned item(s) must be in new condition (not used or worn), in their original packaging and with hang/price tags attached.
Note: Custom Imprinted, Last Chance Clearance and Some Sale Items are FINAL SALE.
Please inspect your order within 48 hours of receipt for accuracy, damages, etc.
For returns within 30 days, please email us at email@example.com explanation of the return. Allow 48 hours for us to respond. Instructions for returns will be provided. Do not return purchase without receiving authroization to return first from us. Customer is responsible for all costs associated with return(s) unless the order was not accurate. Original shipping fees are non-refundable unless the order was not accurate. Please contact us if you have questions regarding an item before making the initial purchase.
** 30 days of receipt is from the date the shipper states (tracking/proof of delivery) the product was delivered to the customer shipping address on their order.
All orders are shipped ground within the USA. Free shipping is offered on orders of $50 (excludes sales tax) or more.
Shipping and Handling for ground shipping is as follows:
$49.99 or Less is $9.95
$50.00 or more - FREE economy ground shipping
Economy Ground Carriers:
United States Postal Service (USPS) or Fed-Ex Ground
Express Shipping available at an extra cost. Contact us for quote.
Most orders are shipped within 48 hours of verified payment Monday thru Friday. Shipping confirmation and tracking will be sent to the email address provided with your order. Due to Covid-19, please allow up to 10 business days for receipt of order.
At this time we are not accepting international orders.